If you have never heard of Winden and see a charge on your debit or credit card from us, most likely your card has been compromised.

If you think that someone is using your card without your permission, please immediately contact your bank and cancel your card.

As our transactions are processed instantly, there is no way for us to cancel or refund the transaction.

If you would like us to investigate the situation further, please write in to the following email: [email protected]. Please be prepared to offer the last four of the card being used as well as any other pertinent information we may need for our investigation.